Policy

Privacy Policy

Welcome to our website. We have prepared this Privacy Notice to inform you of our privacy policy regarding the collection, use, and disclosure of data in accordance with the Personal Data Protection Act of B.E. 2562 (“PDPA”). We fully recognize the critical importance of our customers’ data, and customers can rest assured that the information they entrust to us is protected by appropriate security measures and maintained with the highest level of safety and security.
When is personal information collected?
"Personal information" means information about an individual that allows that individual to be identified, either directly or indirectly. We collect personal information only when necessary and use it solely for that purpose.
When a user signs up
When an order is placed
When data is entered via a form
When data is entered via a forum thread
What personal information do we collect?
The types of personal information collected and used will be limited to the scope of the service, and we will collect only the information that is necessary and useful, in accordance with the law.
Identifying Information
  • First Name, Last Name
  • National ID Number
  • Gender
  • Birthday
Contact Information
  • Email
  • Phone number
  • Mailing Address
  • Social media accounts
  • Transaction Information
  • Ordering and Payment Details
Technical Information
  • IP address
  • Cookie
  • Web Browser
How We Use Personal Information
For inquiries regarding the purchase or sale of products or services
To review the details of your order
For use in transporting goods
For use in preparing purchase order reports and sales tax reports
How to Protect Personal Information
We have strict security measures in place to ensure the highest level of data security. We guarantee electronic security in accordance with SSL (Secure Sockets Layer) standards, with certificates issued to our website by a Certificate Authority (CA). All data—including personal information, passwords, and credit card numbers—is encrypted to protect it.
Disclosure of Personal Information to Third Parties
We have strict security measures in place to ensure the highest level of data security. We guarantee electronic security in accordance with SSL (Secure Sockets Layer) standards, with certificates issued to our website by a Certificate Authority (CA). All data—including personal information, passwords, and credit card numbers—is encrypted to protect it.
Retention Period for Personal Data
We will retain your personal information only for as long as required by law or as necessary for the purposes for which it was collected. We will delete or destroy your personal information once we determine that retaining it is no longer necessary for the specified purposes.
Use of Cookies and Other Technologies
Cookies are data sent by a website to the user’s web browser to enhance the user experience, as well as to help analyze visitor behavior on the platform as a whole, thereby enabling us to develop a website that is easier to use, faster, and more efficient Users can opt out of cookies by selecting the appropriate settings in their browser. However, please be aware that opting out of cookies may prevent you from using or accessing all of our features.
Amendments to the Personal Data Protection Policy
We will periodically review and revise our Privacy Policy to ensure it remains consistent with changes in our services and operations, as well as with applicable laws. We will clearly disclose this policy on our website as appropriate. Whenever you visit our website or use our services, please read our Privacy Policy each time for your own benefit.
How to Contact Us
If you have any questions, suggestions, or would like more information about our Privacy Policy, or if you wish to exercise your rights, please contact hr@derma-innovation.com.